Graphic resume

OBJECTIVE SUMMARY

Information technology and graphics design professional with over three years of experience and expertise with internet information systems, computer networking, printer control and maintenance.

QUALIFICATIONS

Web, graphics and print industry experience with IT operations involving OS reimaging and data backup

Experience with cPanel, Webmin, Google developer console, Windows Server, Ubuntu and Centos OS

Self-management of virtual cloud servers utilizing VPN / SSH tunnels and cross-platform application deployment

Extensive experience working with Adobe, Corel suites, EPS, PDF, SVG, AI, PSD, OBJ, MAX file formats for graphics, web & 3D design

SQL database, FTP, Apache and NginX web and VNC / RDP server administration in both personal and work experience

ADDITIONAL SKILLS

Development of custom paperless digital forms using various media types, programming environments and content management platforms

Knowledge of Wordpress, Typo3, concrete5 CMS and Espo CRM, Suite CRM and Open CRX

Android JAVA and UX/UI development utilizing Android Studio, Eclipse, and open source graphics utilities

WIN32 Application debugging experience with AMD/Intel CPU

Hardware and network troubleshooting of desktop, laptop, cellular and tablet devices

EDUCATION & CERTIFICATIONS

Google IT Support Professional Certificate

November 25, 2024

Career Essentials in Generative AI

December 5, 2024

Junior IT Analyst Program

September 2023 - December 2024

14-week intensive online class training on the fundamentals of computer technology, and project management essentials

Youth Job Connection Program

December 2018 - January 2019

Digital technology program

Autodesk 3D and CAD, Adobe CS, Content management with wordpress and basic hardware troubleshooting

November 2016 - April 2017

Computer Systems Technician / Technology

Advanced diplomas received in April 2011

Professional communications, business development, data mining, advanced MS office, Network security fundamentals, VoIP telephony, Cisco enterprise routing and switch setup for enterprises. Training provided for: CCNA, CCNP, CCVP, A+, Network+, Security+

- Scholarship awarded in 2007 for participating in "Tech-in-the-city" wireless networking competition -

RELEVANT EXPERIENCE

PRINTER & NETWORKING TECHNOLOGY

Implemented variable data print solution with CorelDraw, Command Workstation and existing printer network to manage printouts upwards of 5000 copies
Improved existing network by adding 10/1000 Cat6 cabling and SMB sharing service to existing SOHO wireless network to significantly reduce document spooling times and increase document availability
Integrated Windows 2008 server remote application gateway to manage domain accounts and provide greater software accessibility
Installed multiarch open-source and cross-platform printer drivers

HARDWARE & SOFTWARE TROUBLESHOOTING

Provided rudimentary helpdesk technical support for cPanel, Adobe CS, Microsoft Office related inquiries
Prepared images for legacy and UEFI BIOS to provide multiboot and PXE LAN recovery images
Monitored disk health, file I/O, registry changed and network activity to spot system anomalies
Resolved common BSODs by manually removing faulty hardware, malware, rootkits or viruses with process debugging tools such as WinDbg, ollydbg, x64dbg

DATA RECOVERY, ENCRYPTION, BACKUP & SECURE ERASURE

Backed up and managed Outlook client databases, artwork on network attached storage, DVD, FTP servers and other PCs
Migrated Wordpress and CMS type websites and SQL databases across domains
Experienced with gParted, Partition magic, EASUS and dd raw copies of SSD and platter disks
Knowledge of ADB and fastboot debugging to successfully recover soft-bricked tablets and cellular devices

WORK HISTORY

Mailroom Clerk

September 2023 - February 2024

Business analyst internship

2016

Web designer intern

2014

Finance analyst intern

2014

Energy management co-op

2011

Graphic designer

2008 - 2011

Telesales representative

2007

Administrative assistant

2006

ANDREW M. WRISTEN